Mercury Auto Insurance is more affordable than many competitors. This is true both for motorists with a clean record and for those who have an accident history. On top of its low premiums, the company also offers additional opportunities to earn discounts. Price conscious consumers will appreciate the insurer’s affordability.
More than 9,400 independent agents sell Mercury Auto Insurance policies. For those looking for in-person help in obtaining coverage, Mercury Auto Insurance makes it available — unlike some competitors who offer online or phone assistance only.
What could be improved
Better customer service
Mercury Auto Insurance’s customer service ratings are below average on JD Power studies. It is also not possible to file a claim online with Mercury Auto Insurance. Many competitors provide the option to file claims digitally. This adds more hassle to an already stressful situation after a crash.
Mercury Auto Insurance is available only in a limited number of states, including Arizona, California, Florida, Georgia, Illinois, Nevada, New Jersey, New York, Oklahoma, Texas, and Virginia. Other insurers have far broader coverage across the US